At KTrendify, we take pride in delivering your carefully curated fashion selections with efficiency and care. Whether you're updating your wardrobe with statement pieces or everyday essentials, our team ensures swift order processing and secure packaging. All items are inspected before dispatch to guarantee they meet our quality standards. We partner with reliable carriers to provide seamless delivery experiences across our product range, from casual wear to elevated ensembles.

Orders are typically processed within 1-3 business days (excluding weekends and holidays). Delivery timelines vary based on your location and selected shipping method. While most international shipments arrive within the estimated window, occasional delays due to customs or carrier disruptions may occur. Seasonal peaks may extend processing times slightly, but we'll proactively notify you if your order requires additional handling time.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more

Note: Expedited shipping options may be available during checkout for select destinations at an additional cost.

We currently ship to over 50 countries worldwide, including the United States, Canada, UK, EU nations, Australia, and select Asian territories. Some remote locations or regions with complex customs regulations may experience restricted service availability. During checkout, our system will automatically verify whether we can deliver to your address. For specific country inquiries, please contact our support team before placing your order.

Once your order ships, you'll receive a confirmation email containing your tracking number and carrier details. Click the tracking link to monitor your package's journey in real-time. Our system also updates your account dashboard with shipment milestones. If tracking information doesn't update within 5 business days of dispatch, please check your spam folder or contact us at [email protected] for assistance.

While we strive for timely deliveries, occasional delays beyond our control may occur. If your package hasn't arrived within 5 business days after the estimated delivery date, please first verify the tracking status. For lost or significantly delayed shipments (30+ days), contact our support team at [email protected] with your order number. We'll initiate carrier investigations and provide solutions, which may include reshipment or refund based on the circumstances.

International customers are responsible for any customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees vary by destination and are determined by local authorities upon package arrival. We declare all shipments at actual purchase value and cannot mark items as "gifts" to avoid duties. For accurate estimates, we recommend consulting your local customs office before ordering. Note that delayed customs clearance does not qualify for compensation under our shipping policy.